The participant from Chile has asked for a withdrawal less than two months prior to distributing this criticism. The payment hasn’t been processed but. We contacted the casino, and it educated the participant a couple of necessity to add the Picture on the back of the card in an even better top quality.
The issue was fixed after the player correctly submitted the necessary paperwork, bringing about the acceptance of the withdrawal. The Complaints staff verified the resolution and closed the case.
regretably I do not need a fantastic knowledge in the meanwhile with 7Slots On line casino, I'm endeavoring to withdraw my winnings given that June 19, all my info is now verified, I make the spins and there are various times left in the process and afterwards it really is both a problem With all the company or it can be an inside problem on the procedure, the chat at the beginning worked the initial number of days, now it is an average query procedure in addition to a recorded response arrives out, the e-mail does reply but they don't give an answer or let you know what the issue is, the cell phone is just not answered directly I've Had as many as one hour with songs and practically nothing.
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The player was discouraged by vacant claims and ideas to implement cryptocurrencies, which they did not have an account for. The problem was solved as we facilitated communication amongst the player as well as the On line casino, leading to the profitable deposit of the player's winnings.
The On line casino experienced processed the Bitcoin withdrawal, as well as the player experienced verified receipt in the funds. The complaint were solved successfully With all the support of the problems crew, as well as player had expressed gratitude for the help obtained.
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We had asked the casino to explain the specific situation they usually confirmed which the participant's account were properly verified on January twelve, 2024. The casino then proceeded to approach the player's withdrawal, and all previously asked for withdrawals were effectively done. The participant experienced verified the resolution of The difficulty and also the complaint had been marked as 'settled'.
The participant from Brazil asked for a withdrawal lower than two weeks before publishing this grievance. The payment hasn’t been processed nevertheless. The participant later on confirmed that the withdrawal was processed efficiently, for that reason we marked this criticism as settled.
The participant from Chile requested a withdrawal on June 10, 2023, and it continues to be on keep. Regardless of getting in 7slots touch with the online On line casino many moments, the one response received has actually been automatic messages indicating that the situation continues to be forwarded to the finance Section. The complaint was rejected as the participant failed to reply to our messages and thoughts.
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